Assistant Manager, Southern Region

Malaysia Aviation Group – Sepang, Selangor

Assistant Manager, Southern Region Sales

Overview

Co-lead the southern region sales team in collaboration with the Manager by driving the development and execution of effective sales and marketing plans, while ensuring customer-centric operational excellence to achieve sales targets aligned with revenue goals and the organization's Commercial Strategic Pillars.

Responsibilities

• Establish good relationships with all travel agencies, travel trade partners, and tourism boards to drive sales and ensure continuous support, in line with business sales policies. Advise them on the company\'s sales procedures and policies.
• Explore growth opportunities and implement sales strategies and policies to achieve revenue targets within the allocated overhead budget. Monitor performance data and KPIs related to sales and revenue, ensuring the achievement of CSP targets.
• Collaborate with internal stakeholders on initiatives to improve and drive high-yield revenue contributions from travel agencies and travel trade partners.
• Obtain feedback from the trade, analyze regional sales performance, including conducting competitive intelligence on rival sales activities, and provide recommendations and possible solutions to management to support a more robust sales drive.
• Provide guidance, coaching, and mentoring to the Central Region team. Address any shortcomings promptly to develop an effective and high-performing sales team.
• Conduct sales presentations and product demonstrations to potential clients, ensuring that all terms and conditions comply with company policies and guidelines.
• Provide exceptional customer service and support to clients, ensuring their needs are met and issues are resolved in a timely and professional manner.
• Provide ad-hoc and administrative support to the Regional Manager, Sales (Malaysia & Brunei), as well as any other support work assigned from time to time.

Qualifications & Working Experience

Areas of Experience / Personality Traits

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