Visa Counsellor

Overview

YMG GROUP Kuala Lumpur, Malaysia is hiring a Visa Counsellor. Salary : MYR3,500 - MYR4,000 per month.

Responsibilities

• To coordinate submission of new visa applications, renewals, extensions, endorsements, and other immigration-related matters to the relevant department.
• Work closely with the Operations team, including visa endorsement, visits to banks, clinics, and government offices.
• Attend to prospects in one-to-one consultations, either online or offline, in a knowledgeable and professional manner.
• Support Marketing team during non-peak periods.
• Facilitate communication between internal and external parties to assist enquiries and stay informed with announcements and current events regarding relevant program information.
• Liaise and build relationships with partners on behalf of the business.
• Ensure all customer records and accounts are maintained in good order and in an organized manner to meet deadlines.
• Coordinate daily operations with internal or external parties to meet targets.
• Perform company assignments, ad-hoc functions, and related duties as required.
• Preferably able to read and speak Mandarin and English.

Qualifications

Benefits

Seniority level

Employment type

Job function

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