Customer Management Executive

Responsibilities

You will be responsible for generating calls and emails to potential customers with the main goal to achieve your sales target!

Perform outbound sales calls and necessary follow-up via emails / calls to existing and potential customers based on the prospect listing provided by the Company.

Ability to handle outbound and inbound transactions via voice and non-voice.

To explain product / services to customers in details and convert potential leads to sales.

Answer inquiries from customers related to sales presentation.

To meet sales target consistently based on the project assigned.

Ensure good and pleasant customer experience throughout the interaction with customers.

Job Requirements

SPM and above (fresh graduates are encouraged to apply).

Well versed and good communication in English, both verbal and written.

Able to communicate in Mandarin language will be an added advantage.

Aggressive, result oriented, willing to accept challenges and a high achiever.

Able to perform in a fast-paced environment and work under pressure.

Basic computer skills and knowledge on telecommunication industry, especially in the business and enterprise segment would be ideal.

Willing to work extra miles to meet and achieve target.

Able to work on Malaysia public holidays and observe Singapore operating hours.

Job Benefits

Remuneration package :

Basic : RM2,400 – RM2,700

Attendance allowance : RM100

Mandarin Language allowance : RM300

Non-capped commission scheme

Annual salary increment & performance bonus

Medical & hospitalization benefits

EPF, SOCSO and EIS covered

Working Hours

10 : 00 AM – 7 : 00 PM or 9 : 00 AM – 6 : 00 PM (subject to change based on operational requirements)

Monday – Friday (Saturday is optional)

Other

Training will be provided and potential career progression opportunities

Salary advance during festive period

Anniversary leave entitlement based on tenure with the Company

Working location

E-7-1, Megan Avenue 1, No. 189, Jalan Tun Razak, 50400 Kuala Lumpur

Nearby Ampang Park LRT and MRT station (within 5-minute walking distance)

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