Senior Operations & Maintenance Engineer (Johor)

Senior Operations & Maintenance Engineer (Johor)

Location : Johor, Malaysia

Seniority level : Mid‑Senior level

Employment type : Full‑time

Industries : Renewable Energy, Semiconductor Manufacturing

Operational Core Responsibilities

• Oversee and ensure effective execution of rooftop solar maintenance activities (planned and unplanned) in line with contractual scope of work, service level agreements (SLA), and compliance to SOPs.
• Coordinate annual and monthly maintenance planning, aligning manpower, site access, and third‑party support schedules.
• Provide on‑site technical leadership in fault diagnosis and troubleshooting. Guide resolution based on root cause rather than symptoms.
• Coordinate with Customer Service and internal teams to ensure accurate and timely communication of maintenance outcomes for effective client reporting and service continuity.
• Review and verify site reports, inspection checklists, photos, and test records submitted by Technicians and Engineers. Ensure proper documentation for internal reference and client reporting.
• Prepare high‑level technical reports for various needs including client requests, compliance, analysis, and claims.
• Oversee inventory planning and availability of spare parts, tools, and equipment required for ongoing operations; ensure stock readiness to minimize service disruptions and support operational continuity.
• Ensure proper tracking, escalation, and closure of service tickets within defined SLA timelines, including continuous review of open items and coordination with relevant parties to resolve delays.
• Plan, lead, and supervise execution of special technical projects (e.g., solar PV dismantling and reinstallation, equipment upgrades, relocations) in coordination with clients, contractors, and internal teams, ensuring scope clarity, schedule adherence, and risk control.
• Ensure compliance with Quality, Safety, Health, and Environmental (QSHE) standards in accordance with ISO 9001 : 2015, ISO 14001 : 2015, ISO 45001 : 2018, and regulatory best practices.

Department Support Roles

Requirements

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