Overview
About the role
Taco Mio' is seeking an experienced and motivated Floor Supervisor to join our vibrant and fast-paced restaurant in Damansara Selangor. As a Floor Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our restaurant, overseeing the day-to-day activities of our front-of-house team to deliver an exceptional customer experience.
Responsibilities
What you'll be doing
- Supervise and coordinate the work of servers, hosts, and other front-of-house staff to ensure excellent customer service
- Monitor and maintain the cleanliness, presentation, and organisation of the dining area and front-of-house
- Assist with managing reservations, seating arrangements, and customer flow
- Respond to customer inquiries and address any concerns or complaints in a professional and timely manner
- Provide training and guidance to front-of-house staff to develop their skills and knowledge
- Contribute to the implementation of new procedures and policies to improve operational efficiency
- Collaborate with the kitchen team to ensure the timely delivery of orders and a positive dining experience
- Ensure compliance with health, safety, and food hygiene regulations
- Assist with inventory management and stock control as needed
Qualifications
What we're looking for
Minimum 2 years of experience in a similar floor supervisor or restaurant management roleStrong leadership and organisational skills with the ability to multitask and prioritise effectivelyExcellent customer service orientation and problem-solving skillsProficient in handling cash, processing payments, and managing reservationsFamiliarity with restaurant operations, including food and beverage service, inventory management, and health and safety regulationsEffective communication and interpersonal skills to lead and motivate a teamPassion for the hospitality industry and a commitment to delivering an outstanding dining experienceWhat we offer
What we offer
At Taco Mio', we are committed to creating a supportive and inclusive work environment that values our employees. In addition to a competitive salary, we offer a range of benefits, including :
Opportunities for career development and advancementDiscounted meals and flexible work arrangementsTeam building activities and social eventsA dynamic and collaborative work cultureAbout us
About us
Taco Mio' is a rapidly growing Mexican restaurant chain known for our authentic and flavourful cuisine, vibrant atmosphere, and exceptional customer service. With multiple locations across the country, we are dedicated to delivering an unforgettable dining experience to our guests. Join our team and be a part of our exciting journey!
Apply now to become our next Floor Supervisor at Taco Mio'!
Job insights
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Salary match
Number of applicantsSkills matchRegistration No. -M)
Your application will include the following questions :
Which of the following statements best describes your right to work in Malaysia?What's your expected monthly basic salary?Which of the following types of qualifications do you have?How many years' experience do you have as a Floor Supervisor?Do you have customer service experience?Do you have experience with inventory management?How would you rate your Bahasa Malaysia language skills?How would you rate your English language skills?#J-18808-Ljbffr