Relationship Manager - Business Development

Relationship Manager - Business Development

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About The Team

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices. Browse our Business Development and Partnerships team openings to see how you can make an impact with us.

Job Description

Developing and maintaining a close relationship with Sellers. Resolve seller-related inquiries, issues, and escalations from various stakeholders. Oversee assigned accounts, including negotiating deals, operational improvement and campaign participation to maximize growth. Constructing high-level strategic business plans and identifying new sources of growth. Educating Sellers on methods to increase their traction in Shopee. Negotiating deals with sellers and curating SKUs for various campaigns, promotions, online marketing, and media as required. Analyzing sellers’ progress, activities, sales performances and category initiatives to drive transaction numbers and revenue. Identifying market gaps and managing pricing strategy, product assortment, and the stock availability of Sellers in the category. Securing exclusive partnerships for key campaigns (e.g. 9.9 / 11.11). Working closely with internal teams (e.g. marketing, merchandising) to optimize the visibility and credibility of Sellers.

Responsibilities

• Developing and maintaining a close relationship with Sellers
• Resolve seller-related inquiries, issues, and escalations from various stakeholders.
• Oversee assigned accounts, including negotiating deals, operational improvement and campaign participation to maximize growth.
• Constructing high-level strategic business plans and identifying new sources of growth
• Educating Sellers on methods to increase their traction in Shopee
• Negotiating deals with sellers and curating SKUs for various campaigns, promotions, online marketing, and media as required
• Analyzing sellers’ progress, activities, sales performances and category initiatives to drive transaction numbers and revenue
• Identifying market gaps and managing pricing strategy, product assortment, and the stock availability of Sellers in the category
• Securing exclusive partnerships for key campaigns (e.g. 9.9 / 11.11)
• Working closely with internal teams (e.g. marketing, merchandising) to optimize the visibility and credibility of Sellers

Qualifications

Seniority level

Employment type

Job function

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