Patching and Vulnerability Engineer

About Ekco :

🚀 Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!

We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our customers’ existing technology investments.

☁️ In a few words, we take businesses to the cloud and back!

🌍 We have over 600 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Netherlands, Ireland & Malaysia.

About the role :

• Manage Qualys Patch Management and Vulnerability Management services for multiple customers.
• Ensure timely deployment of security patches across customer environments.
• Generate and deliver patching compliance reports and vulnerability assessment reports to customers.
• Monitor patching schedules, troubleshoot failed deployments, and take corrective actions.
• Conduct regular vulnerability scans, analyse security risks, and recommend remediation actions.
• Handle customer inquiries, service requests, and technical escalations related to patching and vulnerabilities.
• Participate in customer calls and meetings to discuss security posture, patching progress, and remediation efforts.
• Work closely with internal teams to resolve security concerns and ensure compliance with customer SLAs.
• Maintain documentation, update customer records, and ensure proper reporting of patching activities.

About You :

Why Ekco