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Presales Solutions Architect
Wiki Labs Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia13 hours ago
Job descriptionProvide technical support during the sales cycle, addressing inquiries on product functionality and compatibility. Collaborate with clients to design and execute Proof of Concepts (PoC) . Prepare and maintain technical documentation including proposals, case studies, and specifications. Train sales teams on technical aspects of products / services. Conduct simulations, testing, and troubleshooting as required. Stay updated on competitors’ offerings and market shifts to strategically position solutions. Oversee technical aspects in later project stages, including deployment and debugging. Experience : Minimum 3 years of presales experience in IT enterprise solutions. Education : Diploma / Degree in Computer Science, Information Technology, Networking, or equivalent. Technical Proficiency : Background in roles such as software engineering, system administration, or technical support. Strong problem-solving skills and ability to simplify complex technical concepts. Customer-centric with proven ability to build and maintain client relationships. Familiarity with sales processes and ability to collaborate closely with sales teams. Willingness to travel occasionally for customer meetings, workshops, or demonstrations. Identity & Security : ADFS, Azure AD Sync / Connect. Office 365 Design and Implementation Projects experience is a plus. Mid-Senior level Full-time Engineering and Information Technology
Overview
We are seeking a highly motivated and technically proficient Presales - Solution Architect to join our dynamic team. The ideal candidate will bridge the gap between our technical solutions and client needs, playing a pivotal role in supporting the sales team, designing tailored solutions, and ensuring successful client engagements .
KEY RESPONSIBILITIES
TECHNICAL EXPERTISE
- Develop a deep understanding of company products, solutions, and industry trends.
- Assess client requirements and challenges to recommend suitable IT solutions.
- Deliver compelling presentations, demonstrations, and proposals to prospective clients.
PRESALES SUPPORT
BUSINESS AND OPERATIONAL SUPPORT
JOB REQUIREMENTS
PREFERRED KNOWLEDGE / CERTIFICATIONS
Seniority level
Employment type
Job function
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Solution Architect • Kuala Lumpur, Kuala Lumpur, Malaysia
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