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Presales Solutions Architect

Wiki Labs Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia

4 hari lalu

Penerangan pekerjaan

Overview

We are seeking a highly motivated and technically proficient Presales - Solution Architect to join our dynamic team. The ideal candidate will bridge the gap between our technical solutions and client needs, playing a pivotal role in supporting the sales team, designing tailored solutions, and ensuring successful client engagements .

KEY RESPONSIBILITIES

TECHNICAL EXPERTISE

Develop a deep understanding of company products, solutions, and industry trends.
Assess client requirements and challenges to recommend suitable IT solutions.
Deliver compelling presentations, demonstrations, and proposals to prospective clients.

PRESALES SUPPORT

Provide technical support during the sales cycle, addressing inquiries on product functionality and compatibility.

Collaborate with clients to design and execute Proof of Concepts (PoC) .

Prepare and maintain technical documentation including proposals, case studies, and specifications.

BUSINESS AND OPERATIONAL SUPPORT

Train sales teams on technical aspects of products / services.

Conduct simulations, testing, and troubleshooting as required.

Stay updated on competitors’ offerings and market shifts to strategically position solutions.

Oversee technical aspects in later project stages, including deployment and debugging.

JOB REQUIREMENTS

Experience : Minimum 3 years of presales experience in IT enterprise solutions.

Education : Diploma / Degree in Computer Science, Information Technology, Networking, or equivalent.

Technical Proficiency : Background in roles such as software engineering, system administration, or technical support.

Strong problem-solving skills and ability to simplify complex technical concepts.

Customer-centric with proven ability to build and maintain client relationships.

Familiarity with sales processes and ability to collaborate closely with sales teams.

Willingness to travel occasionally for customer meetings, workshops, or demonstrations.

PREFERRED KNOWLEDGE / CERTIFICATIONS

Identity & Security : ADFS, Azure AD Sync / Connect.

Office 365 Design and Implementation Projects experience is a plus.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

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