This job offer is not available in your country.
Senior System Support Engineer
Securemetric BerhadKuala Lumpur, Kuala Lumpur, Malaysia16 hours ago
Job descriptionLead the team in brainstorming idea, and knowledge sharing. Mentor and provide training to the new or existing team members. Any other tasks assigned by management deem necessary as and when required. Excellent command for oral and written English with good ability to communicate well with the team and clients. Possess strong initiative and interest to learn about Public Key Infrastructure's solutions. Detail-oriented, strong documentation skill with proven ability to work effectively both independently and in team-based environment. Quick learner who enjoys overcoming challenges and resolving issues. Technically sound, highly analytic and resolve issues on a timely manner. Considerable knowledge in I.T. engineering research methods, techniques, and procedures. Familiar with Redhat JBoss EAP 7 / Wildfly 32 application server. Familiar with Linux operating platform. Knowledge of application deployment with industry standards, networking concept (router, switch or firewall), caching, queuing, load balancing and high availability, database development, design and improvement within the MariaDB / MySQL. Knowledge of web application security, Object-Oriented Software engineering (Java) & Web technologies (e.g., JSP, Servlets, XML, J2SE, J2EE) will be an advantage. Knowledge of Public Key Infrastructure (PKI), Secure Programming standards and best practice is a plus. Able to work outside of the normal working hours if required. Minimum a degree in Software Engineering, Information Technologies, Computer Science or related course in computers / technology. At least 3 years of relevant experience in project implementation / deployment and / or technical support role for enterprise level of application such as web application configuration, database clustering, load balancing and high availability setup will be highly preferred.
Responsibilities and Duties
Technical Support
- Provide technical support and be the first point of contact for technical issues relevant to the customers.
- Point of contact for technical issues relevant to the customers.
- Provide first and second level support to customers (TNB) by analyzing issues and if required, escalate to relevant subject matter experts for resolution.
- Continue to communicate with developer or vendor to resolve escalated issues.
- Require to work at customer (TNB) designated office.
- Create and update the customer issues FAQ / Knowledgebase.
- Create and update related document of the product (User guide, Installation guide, JIRA ticket etc.).
- Report or raise any complex issue to superior.
- Joining customer regular / Ad-Hoc meeting either online or face to face to discuss on any issue, problem, or regular sync up on the system.
- Provide Product Presentation, Demo and Training when required.
- Report or raise any complex issue to Vice President of Engineering (Group).
Coaching and Development
Skills and specifications
Education and Qualifications
Create a job alert for this search
System Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia
Related jobs
We're a world-leading smart mobility SaaS tech company with over 2,300,000 subscribers across 23 countries.Our teams are collaborative, vibrant, and fast-growing, and all team members are empowered...Show moreLast updated: 30+ days ago
Start your career by making an impact and real connections with some of the most meaningful challenges around.When you join Honeywell, you become a member of our performance culture comprised of di...Show moreLast updated: 29 days ago
- Promoted
System Support / Application Management Engineer (Java / SQL)
SingtelKuala Lumpur, Kuala Lumpur, Malaysia Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa.
We thrive on innovation, digital transformation, and harnessing next...Show moreLast updated: 1 day ago
- Promoted
- New!
Senior System Engineer
CMGI Sdn BhdKota Damansara, Selangor, Malaysia Do you thrive in solving complex problems and driving automation? Join our team as a Senior System Engineer and play a key role in shaping and supporting our mission-critical systems.Set up, mainta...Show moreLast updated: 16 hours ago
- Promoted
- New!
Senior Systems Engineer
EPS Ventures Sdn BhdPetaling Jaya, Selangor, Malaysia Client Industry : Leading IT solutions provider in Malaysia.Location : Menara Prima Avenue (The Tube), Petaling Jaya.Design, implementation, troubleshooting, analyse, support, and maintain on range ...Show moreLast updated: 16 hours ago
- Promoted
Operations Support System Engineer
TIME dotCom BerhadShah Alam, Selangor, Malaysia Direct message the job poster from TIME dotCom Berhad.Are you a proactive problem-solver with a passion for automation and system reliability? Join our OSS & System team and help maintain the criti...Show moreLast updated: 3 days ago
- Promoted
System DevOps Engineer
iSoftStoneKuala Lumpur, Kuala Lumpur, Malaysia Direct message the job poster from iSoftStone.Project Coordinator | Recruitment | Management | Content Creator | Video Editing | HR | PA.
Participate in basic management, setup, and maintenance of p...Show moreLast updated: 30+ days ago
- Promoted
Senior System Analyst
AFED DigitalCyberjaya, Selangor, Malaysia As a Senior Systems Analyst, you will be responsible for analyzing, designing, and implementing complex business systems and IT solutions.
You will serve as a bridge between business stakeholders an...Show moreLast updated: 1 day ago
- Promoted
- New!
System Engineer
AvengaKuala Lumpur, Kuala Lumpur, Malaysia Our client is seeking L2 Genesys Systems Engineer responsible for thoroughly understanding the Genesys Engage & Cloud Contact Center solutions.
This role is responsible for setup, designing, documen...Show moreLast updated: 16 hours ago
- Promoted
- New!
System Support Engineer – Integration Services
verinonPetaling Jaya, Selangor, Malaysia Role : System Support Engineer – Integration Services.Job Location : Petaling Jaya, Selangor.Experience : 3 - 5 year(s) of hand-on experience in data engineering support.
Applicants : Open to Local Mala...Show moreLast updated: 16 hours ago
- Promoted
- New!
System Engineer
FNZKuala Lumpur, Kuala Lumpur, Malaysia As a System Engineer (Cloud), you will be a pivotal member of our team who lead the deployment and management of mission-critical application infrastructure within AWS.
Your focus will ensure the re...Show moreLast updated: 16 hours ago
- Promoted
- New!
Senior System Engineer
N2N Connect BerhadKuala Lumpur, Kuala Lumpur, Malaysia Oversee server and system administration, providing comprehensive operational support—including architecture planning and engineering design.
Take an active role in global project deployments, with ...Show moreLast updated: 16 hours ago
Senior Linux System Engineer
CartrackKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
- Promoted
- New!
Senior IT Support Engineer
Novate Solutions Sdn BhdKlang, Selangor, Malaysia About Novate Solutions Sdn Bhd.Novate Solutions Sdn Bhd is a dynamic IT Solutions & Services Provider specializing in IT management outsourcing, enterprise-class product distribution, and systems i...Show moreLast updated: 16 hours ago
- Promoted
- New!
Senior Engineer
Zonberation GroupKuala Lumpur, Kuala Lumpur, Malaysia Senior Service Desk Engineer ( on site position).Federal Territory of Kuala Lumpur, Malaysia.We are seeking three highly skilled and experienced Senior Service Desk Engineers to join our dynamic IT...Show moreLast updated: 16 hours ago
- Promoted
Operating System Engineer
The Access GroupKuala Lumpur, Kuala Lumpur, Malaysia Operating System Engineer page is loaded## Operating System Engineerremote type : Hybridlocations : Kuala Lumpur - GOCtime type : Full timeposted on : Posted 5 Days Agotime left to apply : End...Show moreLast updated: 19 days ago
17. 114227 Senior Advance Application / System Sales Engineer
half the skyKuala Lumpur, MalaysiaQuick Apply
- Promoted
Senior AS400 System Engineer
private-companyKuala Lumpur, Kuala Lumpur, Malaysia Position : Senior System Engineer (AS400) at private-company in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.
Administer AS400 systems, including change control, programming, testing, bu...Show moreLast updated: 3 days ago
- Promoted
Technical Support Engineer
iSoftStoneKuala Lumpur, Kuala Lumpur, Malaysia Technical Support Engineer — iSoftStone WP.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.The role requires supporting SRE operations in a shift-based arrangement.The successful candidat...Show moreLast updated: 25 days ago
- Promoted
System Support / Application Management Engineer (Java / SQL)
Singtel GroupKuala Lumpur, Kuala Lumpur, Malaysia Select how often (in days) to receive an alert : .HELLO to BIG Possibilities with Singtel KL.Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia,...Show moreLast updated: 1 day ago