Operations Support System Engineer

Direct message the job poster from TIME dotCom Berhad

Overview

This position reports to Head of OSS & System . Are you a proactive problem-solver with a passion for automation and system reliability? Join our OSS & System team and help maintain the critical systems that power our next-generation telecommunications network. This is an excellent opportunity to gain hands-on experience with modern cloud, automation, and core IT infrastructure.

Key Responsibilities

As an OSS System Engineer , you will be responsible for the health, maintenance, and automation of our core internal and Operation Support Systems (OSS). Your primary duties include :

• System Administration : Perform administration and monitoring of internal IT systems, including servers, storage, private cloud platforms , and databases .
• OSS Support : Support the maintenance and updates of key OSS platforms, such as network monitoring, inventory, and automation systems .
• Automation & Scripting : Proactively help automate simple, routine tasks across internal platforms using scripting languages and automation tools like RPA, Ansible , or similar technologies.
• Basic Development : Assist with coding or scripting for data extraction and fundamental system integration tasks.
• Reliability : Monitor system health alerts and ensure the smooth, reliable operation of all internal platforms.
• User Support & On-Call : Handle basic user requests for data extraction and automation support, and provide 7x24 on-call standby and L1 & L2 support for internal systems.
• Infrastructure Support : Support virtual machine provisioning, backups, and simple server maintenance tasks for internal users.

What You'll Bring

We\'re looking for enthusiastic, self-motivated candidates who are eager to learn and grow their technical expertise.

Bonus Skills (A Plus)

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