Service Engineer

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MacGregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.

We believe MacGregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.

MacGregor – Let's shape the future together

Do you thrive working with complex and large equipment? Do you have offshore or maritime experience? Look no further, MacGregor is looking to hire a Service Engineer with Mechanical and hydraulic competence.

The purpose of this role is to repair and maintain work for MacGregor product range, plus 3rd party Deck Machinery maker if needed. To ensure the work is carried out efficiently, accurately, in a professional manner and supporting management and rest of organization in necessary areas and to support Service overall goals and budgets. In your role you’ll need to ensure that all activities comply with the Integrated Management System (IMS), QHSE and other rules and requirements according to MacGregor standards. In addition, you’ll need to provide sales with technical support, sales proposals and customer visits.

Your day-to-day responsibilities include professionally supervising and / or performing service activities such as refurbishment, upgrades, inspections, preventative maintenance and corrective actions on MacGregor Deck Machinery and equivalent equipment and continuous development of own skills.

More tasks and responsibilities

• To carry out the day to day activities as specified below
• Provide information and write reports as required
• Establish and maintain good relationships with both internal and external stakeholders
• Stay up to date with relevant developments, routines, processes and news within MacGregor major customers active in business area
• Co-operate with MacGregor service network
• Comply with all relevant safety and quality requirements
• Follow all site safety rules, agreed working practices and environmental requirements
• Recognize service and sales opportunities and communicate that to the relevant persons
• Support sales activities such as follow-up on leads and quotes while at site, as agreed with sales responsible
• Awareness of the profitability in department
• Job management of the subcontractors
• Need to work irregular hours for vessel schedule
• Follow vessel on voyages

Reporting directly to the Operations Manager. The position will be based in MacGregor’s office in Selangor, Malaysia.

What you’ll need to succeed

As a person you are a solutions-oriented individual. To excel in this role, you must be customer-focused, collaborative, and possess excellent communication skills.

Ideally you have

Why MacGregor?

Our people are behind every success. People create the technology and product lifecycle solutions that make us great, our people are the ones who innovate, and people drive our business forward. With us you will be part of an international collaborative working culture with challenges and opportunities to further develop yourself professionally. We enable sustainable global maritime operations by maximizing efficiency in cargo and load handling.

MacGregor is an equal opportunity employer. We recognise that diversity is key to our continued success, and strive to maintain a fair and equitable recruitment process for all applicants.

Additional information

Do you have questions regarding the role? Please contact Victor Teo, HR Service Specialist at

Kindly note that we will only review CVs and applications submitted in English through our recruitment portal. Unfortunately we do not consider CVs sent per email.

If you are ready to step into an exciting new role where you can make a significant impact and contribute to the success of MacGregor, apply today!

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