Human Resources Associate, Mid-Level

Overview

CoinGecko is a global leader in tracking cryptocurrency data. Operating since 2014, CoinGecko has built the world's largest cryptocurrency data platform, tracking over 10,000 tokens across more than 400 exchanges, serving over 300 million page views in more than 100 countries. We believe cryptocurrency and blockchain will define the future of finance and are building the foundation to scale cryptocurrency market data to serve billions.

Please note that this is a remote role for those based in Selangor or Kuala Lumpur, Malaysia.

What You Will Be Doing

• HR Operations : Own the end-to-end HR operational lifecycle, including flawless execution of monthly payroll and claims, statutory submissions (EPF, SOCSO, EIS, LHDN, HRDC), benefits administration, employee offboarding, and contract management. Serve as the primary contact for all employee HR queries.
• Workplace & Engagement Support : Enhance the employee experience by managing office administration, coordinating company-wide events (e.g., townhalls), and administering employee engagement surveys (e.g., eNPS).
• Learning & Development : Research and design learning structures and processes for upskilling. Coordinate all learning and development logistics, including vendor relationships, scheduling, and owning the HRDC claims and reporting process.
• Employee Relations : Provide confidential administrative support for employee relations matters, including grievances, conflict resolution, and disciplinary actions. Ensure compliance with relevant HR laws and regulations.
• Performance Management : Support the implementation of performance management initiatives by administering the process in HR systems, tracking submissions, and preparing documents for employees and managers.
• Compensation & Benefits : Support analysis of total rewards by preparing data for annual compensation reviews, bonus cycles, and benefits analysis.
• Organization Design : Participate in activities to support the organization’s structure, including preparing job descriptions, roles, hierarchies, and reporting lines.
• HR Reporting : Prepare monthly / quarterly / annual HR reports by gathering and cleaning data on headcount, new hires, and turnover for strategic analysis.
• Vendor Management : Maintain relationships with external partners such as insurance providers, benefits brokers, training providers, and HR system vendors.
• Documentation : Create, maintain, and improve HR guidelines, process checklists, and standard templates to support scalable operations.
• Plugged-In : Stay up-to-date with HR operations trends and contribute to process and system improvements.
• Collaboration : Work with stakeholders to complete projects timely and effectively; act as a trusted HR partner.
• Coaching : Mentor interns, sharing knowledge and skills for day-to-day work.
• You may be asked to support any ad hoc tasks as required by the company.

What We Look For In You

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