Manager Client Management

Overview

Title : Manager Client Management

Location : Petaling Jaya, MY

Global Business Unit : CG

Job Function : Client Management

Requisition Number :

Description : Lead and manage client accounts to ensure smooth client business integration and drive business growth of clients

Responsibilities

• Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
• Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability
• Facilitate and lead business integration process for new clients to ensure smooth client integration
• Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk
• Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process
• Take necessary actions to resolve clients\' operational issues / service complaints
• Lead business communications and business review meetings with clients\' management teams
• Act as the main gateway between clients and DKSH to maintain business relationships and maximize the level of client satisfaction
• Establish and maintain a proactive network of relationships between DKSH and clients

Qualifications

Education

Seniorities

Employment Type

Job Function

Industries

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