Specialist, Orchestration Client Management

Specialist, Orchestration Client Management

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Job Summary

• Supports the country Client Management teams on client requirements and orchestration across processes and services managed by Client Management.
• Own and drive execution of processes, working closely with country Client Management, other stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready‑to‑transact as quickly as possible, across both simple and complex cases.
• Supports the country Client Management and Business on the client portfolio to ensure strong client delivery execution.
• Ensure alignment amongst the Orchestration Client Management (OCM CoE) team, country Client Management and Business with regular engagement regarding business priorities, issues, and address any gaps.
• Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.

Responsibilities

Qualifications

Technical Competencies

Competencies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

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