FinCrime Operations Team Lead - AML Investigations

FinCrime Operations Team Lead - AML Investigations

Wise Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

We’re looking for an AML Investigations Team Lead to join our team in Kuala Lumpur. This role is a unique opportunity to have an impact on Wise’s mission by helping identify suspicious activity and, through that, maintain compliance. You personally can help us get closer to our mission of Money Without Borders. You will help us build a team in Kuala Lumpur and join a larger team distributed in 5 different offices around the world. The AML Investigation Team Lead is a people lead with a mindset that allows them to lead and support team members and build effective operational processes. Investigators’ daily tasks are to analyse payment patterns and identify suspicious activity. Your responsibility is to ensure investigators have the right tools and the most efficient processes.

Duties And Responsibilities

• Have strong ownership either over operational management and people leading or a specific function within AML investigations domain
• Develop effective operational processes, task allocation, training and performance management to deliver regulatory obligations, risk management, quality assurance and a great customer experience with a tightly managed cost base
• Develop and maintain documentation of processes and projects within your area
• Measure and work towards improving team KPIs and meeting SLAsBuild, lead and develop an AML operational team with a strong sense of community
• Work with other leads, product team and compliance teams to manage operational impact of changes and identify opportunities to improve the customer experience, increase automation or operational efficiencies

Qualifications

For everyone, everywhere. We’re people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We’re proud to have a truly international team. If you want to find out more about what it’s like to work at Wise visit Wise.Jobs. Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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