Security Team Leader

Overview

Join to apply for the Security Team Leader role at Hilton .

With thousands of hotels in over 100 countries and territories, Hilton offers opportunities to delight guests, team members and owners alike.

The Security Team Leader assists the Security Supervisor in guiding the Security Officers on duty to ensure that hotel work procedures and inspection work are carried out correctly. The role covers the daily work of the Security Supervisor in their absence.

What will I be doing?

• Supervise each security operation shift, ensuring adequate patrol patterns and frequencies to secure guests and team members.
• Familiarize with and check hotel fire equipment and fire evacuation passages.
• Ensure Security Guards report maintenance issues to the Engineering department promptly as recorded during patrols.
• Familiarize with each department’s work procedures, security knowledge and emergency procedures; supervise each position’s professional knowledge and work standard.
• Conduct random bag inspections of team members entering and leaving the building.
• Ensure asset removal policy is adhered to, to prevent hotel assets from being removed without proper authorization.
• Arrange escort services for team members carrying cash, when required.
• Maintain perimeter patrols at entry and egress points to prevent loitering on the premises.
• Assess and address team members’ work knowledge, discipline and responsibilities.
• Convey and implement the department’s work arrangements and training plans.
• Conduct random inspections to ensure security practices are followed, exits are accessible, and fire safety equipment is unobstructed.
• Take appropriate action to resolve guests’ complaints, communicating professionally and effectively with guests.
• Be familiar with current first aid and fire emergency procedures.
• Maintain a high level of cleanliness and tidiness in your work area; present a professional appearance according to Hilton standards.
• Foster professional, positive interaction with team members to promote team spirit and effective two-way communication.
• Adhere to the hotel’s policies and procedures, Hilton code of conduct, and the team member handbook.
• The Management reserves the right to modify this job description at its sole discretion without advance notice.
• Carry out other reasonable duties and responsibilities as assigned.

What are we looking for?

What will it be like to work for Hilton?

Hilton is a leading global hospitality company offering accommodations, service, amenities and value across global brands. Our team is focused on delivering exceptional guest experiences and hospitality around the world.

Work Locations

Doubletree by Hilton Putrajaya

Schedule

Full-time

Brand

Doubletree by Hilton

Job

Security and Loss Prevention

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