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Retail Associate (IOI City Mall)

Mr D.I.Y. GroupSelangorMalaysia, Selangor, Malaysia

1 day ago

Job description

Receive and verify stock; distribute received items to the selling floor.

Maintain accurate records of incoming and outgoing shipments.

Pack stock for delivery, including sealing and labelling cartons.

Empty trash receptacles and clean spills as necessary.

Maintain a clean and organized workspace.

Greet customers, answer their questions, help them locate items, and provide recommendations or advice.

Keep shelves fully stocked, organized, and accurately labelled.

Return unwanted items to their correct shelf positions and neatly arrange products.

Stock and replace products to prevent damage.

Remove expired items and place near-expiry products on special promotions.

Assist customers by guiding them to the correct aisle or shelf to help with purchasing decisions.

Help customers and cashiers verify prices when needed.

Assist cashiers by swiftly and efficiently bagging customers' purchases.

Operate scanners, cash registers, and other electronic systems (e.g., card terminals).

Accept payments, ensuring all prices and quantities are accurate, and provide receipts to customers.

Process exchanges and resolve customer complaints.

Bag or wrap purchases to ensure they are safe for customers to carry.

Follow all store procedures regarding payment methods, vouchers, and promotions (PWP).

Complete tasks assigned by supervisors in accordance with workplace guidelines and SOPs.

Date Posted : 08 Jul 2025

Application Form

Join us and explore opportunities for your career growth.

Allowed file extension : .docx | .doc | .pdf & File size : 5 MB

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Retail Associate • SelangorMalaysia, Selangor, Malaysia

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