Medical Claims Executive - KL, Malaysia

At Allianz Partners, we don't just process claims—we help travelers get the right care and get back on track. Join a global leader and make a real impact across Malaysia, Singapore, and Indonesia.

In this associate-level role, you'll evaluate and manage travel medical claims end-to-end, ensuring fair, accurate decisions and clear communication for our insurance partners and policyholders. You'll build regional exposure, work with healthcare providers and internal teams, and develop in-demand skills in the insurance assistance space.

What You'll Do

• Manage assigned claims from notification / registration through to closure
• Review coverage, validate documents, and calculate benefits within authority
• Initiate payments and draft clear, professional claim decision letters
• Maintain accurate reserves, data entry, and case notes in the system
• Track claim progress and coordinate with Finance on rebilling
• Respond to customer inquiries and complaints with timely resolutions
• Liaise with providers, policyholders, and partners to gather info and explain decisions
• Support team projects and ad hoc tasks; collaborate to ensure seamless handovers

What You'll Bring

Location

UOA Centre, KLCC, Kuala Lumpur

What Success Looks Like

Why Join Allianz Partners

What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance

If you're excited but unsure if you meet every requirement, apply anyway—we value potential, transferable skills, and a growth mindset

We welcome diverse applications and are committed to equal opportunity for all. We respect and value diversity and are dedicated to creating an inclusive environment for everyone.

Join us. Let's care for tomorrow.

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.

#J-18808-Ljbffr