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Vendor Operations Specialist

Vendor Operations Specialist

MytecdPetaling Jaya, Selangor, Malaysia
23 hours ago
Job description

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Roles & Responsibilities

PO Processing, order fulfilment and coordination

  • Check and verify all information stated in the SO matches against customer PO and vendor quotes. Verify with the PM / Salesperson for any discrepancies in pricing, bundling item, drop‑ship delivery address, SST charges before proceeding with the PO processing.
  • Check and ensure the GP of the deal is positive; reject the order if without a valid supporting document.
  • For vendors with foreign currency, double‑check the current forex exchange rate.
  • Check PO entered into the system, ensure accuracy before submission for manager approval.
  • Login order into Vendor portal according to the contents of the approved PO. For vendors without portal, send PO copy via email. Approval in JDE must be obtained before any order can be logged into Vendor Portal; ensure PO is successfully accepted by the vendor.
  • Update STS Order Report when processing STS orders; ensure STS order values are within the approved threshold by MD.
  • Ensure the PO is processed properly and in accordance with company rules & regulations.
  • Attach any amendments to the PO, supporting documents / email in JDE PO.
  • Report to the team leader for any arising issue.

Shipment handling and coordination

  • Provide information to Vendor on drop shipment order including delivery address, shipping instructions and delivery date accurately.
  • Follow up Proof of Delivery (POD) with Vendor.
  • Check and match POD against our PO, Sales Order and customer PO.
  • Verify Software License / E‑cert / Contract thoroughly.
  • Forward POD to warehouse for in‑stock and billing; ensure order is successfully billed.
  • Work closely with warehouse to arrange inbound shipment to be stationed in main warehouse or third‑party warehouse.
  • Liaise with forwarder on delivery and custom clearance to avoid unnecessary staging cost.
  • Obtain approval from Manager for advance tax payment for tax amounts above RM10k with complete documents before forwarding to Finance for payment.
  • Follow up payment from Finance and email to Forwarder to expedite custom clearances & ETA to our warehouse / third‑party / Dropship to EU place.
  • Check and verify HS Code, product description, quantity & value on the Commercial Invoice and K1 Form before proceeding for the application of AP permit.
  • Send AP permit to forwarder agent for custom clearance.
  • Apply for Type Approval for new product.
  • Monitor delivery date, pre‑alert forwarder and warehouse / third‑party on any incoming goods from the Supplier.
  • Give greenlight to proceed shipment to inbound forwarder.
  • Safekeep the custom documents into Freight K1 email group for PM viewing.
  • Vendor Return Processing

  • Process Vendor Return in JDE; all returns must accompany Vendor approval.
  • Coordinate with warehouse on the return method, self‑collect or delivery.
  • Follow up on Credit Note receipt and forward to Finance for account offset / 3MW.
  • Document handling and order checking

  • Save Order Acknowledgement from vendor portal together with PO under the “Daily Purchase Order and OC” folder.
  • Check and match to ensure the order logged to vendor Portal matches the PO.
  • Item Master Maintenance

  • Create Item Master.
  • Ensure all necessary fields are correctly entered to capture in any order module, order print form and report.
  • Input correct Tax code & Business code (003).
  • PMs send email with supporting document (vendor revised quotation) or email for any amendment of product description or product tree.
  • Lot transfer and Item Packaging (A+B=C)

  • Perform lot transfer and item packaging; ensure accuracy in quantity and cost upon request from PM.
  • Obtain new location from warehouse (if any).
  • Landed Cost creation

  • Create landed cost for new Item Master involved with inbound shipment.
  • Maintain landed cost percentage with accurate cost level in JDE.
  • Suggested Base Price & Supplier Catalogue

  • Create and maintain Base Price and Supplier Catalogue in JDE.
  • Cost Adjustment Submission

  • Check cost adjustment form and supporting document including approval according to LOA before proceeding to Finance for processing.
  • Vendor Report Submission

  • Ensure accuracy of report submission to avoid discrepancies.
  • Ensure the report submission meets the expected timeline set by Vendor.
  • Vendor Program Updates and Vendor Contract (VC)

  • Update Program Promotion ID into JDE for the period required in order to capture into Aspen reporting upon receiving PM information; this secures and entitles rebates payout for any billing of the respective SKU during the program promotion period.
  • VC creation in JDE with Vendor Eclipse ID / Special bid; ensure all necessary fields are correctly entered.
  • SDB‑Normal Price

  • Update program letter for eligible SKU & necessary fields in JDE SDB‑NP.
  • Attach program letter to Vendor Program sharefolder for Finance reconciliation of Notional Adjustment.
  • Prepare and Review Activities Report

  • Backlog Report.
  • Follow up on all backorders periodically review (at least twice a month) and house‑keep all outstanding POs based on Backlog report.
  • Update Drop ship report daily.
  • Others And / or Related Matter

  • Have teamwork and assist each other on all job related matters.
  • Check and respond to incoming email under Group mailbox.
  • Follow ISO procedures and maintain compliance in all aspects.
  • Carry any other duties and job functions as and when required by the company or persons acting on behalf of the company.
  • Requirements

  • Candidate must possess a Diploma in a related field or a minimum of 2 years working experience.
  • Proficient in English and able to communicate at all levels.
  • Computer literate; knowledge in MS Office (Excel, Word, PowerPoint).
  • Team player, highly committed, motivated, energized, diligent and willing to learn.
  • Good and positive attitude, patience and well‑organised.
  • What’s In It For You?

  • Elective Benefits : Programs tailored to your country to best accommodate your lifestyle.
  • Grow Your Career : Accelerate your path to success with formal programs on leadership and professional development, and many on‑demand courses.
  • Elevate Your Personal Well‑Being : Boost financial, physical, and mental well‑being through seminars, events and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion : Valuing every voice and celebrating global diversity through inclusive education, peer‑to‑peer conversations and equitable growth opportunities.
  • Make the Most of our Global Organization : Network with new co‑workers within the first 30 days through our onboarding program.
  • Connect with Your Community : Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events and more environmental and social initiatives.
  • At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

    We are an equal‑opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

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    Operation Specialist • Petaling Jaya, Selangor, Malaysia

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