Overview
F&B Attendant (Banquet) role at Hilton.
The position involves serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. Extensive knowledge of menu offerings is required.
Work location : Hilton Kuching Hotel. Schedule : Full-time. Brand : Hilton Hotels & Resorts. Job function : Bars and Restaurants. Industries : Hospitality.
Responsibilities
- Manage guest queries in a friendly, timely, and efficient manner
- Serve alcoholic / non-alcoholic beverages in conjunction with licensing / liquor regulations for residents and non-residents
- Ensure knowledge of menu and all products
- Ensure mis-en-place is well stocked at all floor stations
- Follow correct reporting procedures if faced with issues
- Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
- Practice Hilton grooming standards including uniform dress code, cleanliness and personal hygiene
- Comply with hotel security, fire regulations and all health and safety legislation
Qualifications
Positive attitudeGood communication skillsCommitted to delivering high levels of customer serviceExcellent grooming standardsFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsPreferred capabilities
Experience in Food and Beverage department and / or industryPrevious experience of cash handlingKnowledge of Food Hygiene RegulationsSeniority level
Entry levelEmployment type
Full-timeJob function
Management and ManufacturingIndustries
HospitalityNote
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