Support Engineer, SAP PP / QM

Overview

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About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq : RMNI) is a global provider of end-to-end enterprise software support and innovation solutions, and the leading third-party support provider for Oracle, SAP and VMware software. The company offers a portfolio of unified solutions to run, manage, support, customize, connect, protect, monitor, and optimize enterprise software. Rimini Street serves Fortune Global 100, Fortune 500, midmarket, public sector and government organizations, delivering operational outcomes and cost savings while enabling AI and other innovations.

Position summary

The Support Engineer, SAP PP / QM provides exceptional remote-based support for mission-critical SAP applications as part of a global customer support team. The role involves researching, troubleshooting, and supporting multiple SAP modules for global clients using SAP ECC or SAP S / 4HANA environments; diagnosing issues and developing, testing, packaging, and delivering fixes in complex, highly configured environments.

Responsibilities

• Specialist in SAP PP, procure-to-pay process design, LE, Variant configuration, EDI, development, configuration, implementation, and post go-live support.
• Experience in Manufacturing and Supply Chain, Planning, Procurement, Production stockroom and related Quality functions.
• Collaborate with stakeholders, business division leaders and end users to understand problems and define solutions.
• Complete a minimum of two end-to-end implementations.
• Lead discovery discussions with supply chain and production stakeholders to define requirements.
• Analyze and architect scalable, flexible solutions that are extensible to future business needs using SAP ECC / SAP S / 4HANA.
• Articulate solution value to all organization levels.
• Design end-to-end technical solutions aligned with business strategy and available technology.
• Communicate designs and work with developers and analysts; lead planning, testing and deployment through to delivery.
• Hands-on design, architectures, roadmaps, prototyping, proof-of-concepts, and development tasks.
• Contribute to governance, methodologies, and compliance activities.

Experience

Qualifications and skills

Preferred qualifications

Education

Location

Malaysia

Language

Seniority level

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