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Senior Change Planning Coordinator, IT (Hybrid)

Senior Change Planning Coordinator, IT (Hybrid)

SwiftKuala Lumpur, Kuala Lumpur, Malaysia
12 days ago
Job description

About Swift

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. Our mission is to provide a reliable, safe, and secure messaging platform for the global financial community. Swift now has a presence in 200+ countries and serves more than 12,000 banks and financial institutions.

Senior Change Planning Coordinator – IT

The Senior Change Planning Coordinator (CPC) is a key role within our Production Operations division. You will manage IT changes deployed in the Swift live environments (both production and enterprise), drive the oversight and governance of the change process, and coordinate with internal Swift teams and external stakeholders.

What you will do

  • Host and participate in meetings with teams and management to facilitate planning.
  • Plan, coordinate, support, and communicate change control in the production and enterprise environment.
  • Maintain overall planning documentation for maintenance windows to satisfy audit controls.
  • Liaise with key stakeholders to anticipate and raise awareness on deployment demand, providing forecasts.
  • Identify, understand, and manage issues and risks to mitigate them effectively.
  • Manage approval processes for higher‑risk changes and ensure administrative accuracy.
  • Prepare provisioning requests and progress them to implementation.
  • Prepare and plan service‑continuity changes to support operational teams.
  • Host deployment process compliance meetings and follow up on open action items.
  • Manage planning activities for long‑range plans, removing hindrances to timely implementation.

Technical Skills and Abilities

  • 5‑10 years of experience in an IT environment.
  • Strong attention to detail and ability to maintain planning documentation.
  • Experience in a coordination or project management role.
  • Professional Skills and Abilities

  • Excellent communication and coordination skills.
  • Ability to collaborate with diverse teams.
  • Motivation to understand technology solutions and a desire for continual learning.
  • Education

    University degree in IT or Engineering.

    What We Offer

  • Career control and growth opportunities.
  • A competitive compensation package.
  • Support to perform at your best.
  • A chance to make a meaningful difference.
  • Freedom to be yourself.
  • We provide a diverse and inclusive environment where every voice counts and where you can reach your full potential.

    All qualified applicants will receive consideration for employment at Swift in accordance with the EEO laws and regulations. If you need a reasonable accommodation to participate in the application or interview process, please contact us.

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    Senior Coordinator • Kuala Lumpur, Kuala Lumpur, Malaysia

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