Order Management Specialist - Mandarin Speaker

Order Management - Process Executive (EMEA Hour)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Responsibilities

• Managed key customer accounts and oversaw the full supply chain process, including product planning, demand and supply, backlog, rebates, inventory, and daily logistics issues.
• Served as the main contact for global accounts, working with teams across supply, logistics, finance, and operations to handle supply requests and ensure smooth order delivery.
• Work closely with customers and supply teams to improve short-term demand forecast accuracy by understanding sales strategies, market trends, production plans, inventory, and sales data.
• Align customers and internal teams with business goals to drive growth and achieve targets.
• Responsible for revenue management, including accurate updates in the system, regular alignment with field teams and customers, rebate forecasting, payment and credit note handling, and ensuring audit compliance.

Qualifications

Job Details

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