Customer Service (Banking) (6 months renewable Contract)Career International FOS • Kuala Lumpur, Kuala Lumpur, Malaysia
Customer Service (Banking) (6 months renewable Contract)
Career International FOS • Kuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job descriptionAs a Banking Customer Service Executive, you will be our valued banking customers' first point of contact. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. To provide friendly and professional customer assistance via phone, email, or chat, addressing their banking needs and inquiries. To stay informed about our banking products and services, enabling you to guide customers effectively in choosing the right solutions for their financial goals. To efficiently and effectively resolve customer issues, ensuring their satisfaction and retention. To accurately record customer interactions and transactions while maintaining confidentiality and data security. To adhere to all banking regulations and policies to ensure the integrity and security of customer accounts and transactions. To work collaboratively with team members to achieve customer service goals and provide seamless support Fresh Graduates with Degrees / Diplomas are encouraged to apply SPM graduates with 2 years of Call Center / Customer Service experience Must have credit in Mathematics and English Good communication skills in English and the ability to interact professionally with all levels within the organization This is a 6-month contract role , with the opportunity to be converted to permanent based on performance Working Hours : 8 : 00 AM – 11 : 00 PM (Rotational 9-hour shifts within this timeframe) Training will be provided Join a market leader within Corporate Banking A role that offers a breadth of learning opportunities Fantastic work culture
The Role :
We Are Hiring : Call Center Agents (Banking Industry) Jalan Raja Laut, Kuala Lumpur
Intakes : December 2025 & January 2026
We are partnering with our reputable banking clients to hire Call Center Agents for the upcoming December 2025 and January 2026 intakes.
We welcome :
- Candidates with Customer Service experience who are keen to grow their career in the banking industry
- Fresh Graduates who are eager to begin their professional journey in a reputable financial institution
- Training will be provided for all successful candidates
You will be responsible for :
Ideal Profile :
What's on Offer?
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Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia
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