Executive Officer, Operations Transformation - Solution Delivery MY

Executive Officer, Operations Transformation - Solution Delivery MY

CIMB Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

To gain in-depth understanding of the technical, business processes and services, in order to facilitate the implementation of digitalization and automation initiatives, aligned to Group Operations’ business strategy, ensuring optimal service delivery to internal and external stakeholders.

Job Purpose

To gain in-depth understanding of the technical, business processes and services, in order to facilitate the implementation of digitalization and automation initiatives, aligned to Group Operations’ business strategy, ensuring optimal service delivery to internal and external stakeholders.

Key Responsibilities

Technical Specialist (Must Have)

• Use analytical abilities and problem solving to spot potential problems / issues in current process and to provide solution, process improvement or through automation.
• Use programming skills, such VBA (Visual Basic for Applications), Python, Pentaho Designer and any other programming language to solve the technical problem.
• Perform technical design, development and implementation of automation using vendor’s platform or open-source tools based on business requirements.
• Continuously assess the capability of the platform and propose new enhancements which may benefit the business in future requirements.

Business Analyst (Good to Have)

Other Responsibilities

Job Specification

Required Competencies And Skills

Hard Skills / Functional Skills

Soft Skills

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other, Information Technology, and Management

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