Position : BARISTA
Location : Presint 4, Putrajaya
Job Descriptions :
- Prepare a variety of coffee and tea beverages, following recipes and quality standards.
- Operate espresso machines, grinders and other coffee-making equipment with precision.
- Greet customers warmly, take orders and provide recommendations based on customer preferences.
- Maintain a clean and organized work area, including cleaning equipment, utensils and surfaces.
- Ensure accurate order fulfillment and timely delivery of beverages to customers.
- Upsell café products and merchandise to enhance customer experience and sales.
- Provide excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Collaborate with the team to maintain café cleanliness, restock supplies, and follow health and safety guidelines.
Qualifications and Requirements :
SPM or formal barista training / certification is a plus.Passion for coffee, with knowledge of different coffee beans, brewing methods, and flavor profiles.Ability to operate espresso machines, grinders, and other coffee-making equipment.Excellent communication and customer service skills to interact with customers and team members.Attention to detail and ability to follow recipes for consistent coffee quality.Physical stamina and the ability to stand for extended periods and lift items as needed.Positive attitude, adaptability, and the ability to work in a fast-paced environment.Written and verbal communication in Bahasa Malaysia.Strong customer service skillsHelpful, courteous approach and resolve complaints.Job Types : Full-time, Permanent, Fresh graduate
Pay : From RM1,800.00 per month
Benefits :
Opportunities for promotionProfessional developmentWork Location : In person