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Captain - Sala Bar

Captain - Sala Bar

Sheraton Hotels & ResortsPetaling Jaya, Selangor, Malaysia
30+ days ago
Job description

Captain - Sala Bar – Sheraton Hotels & Resorts

Location : Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia, 46200

Schedule : Full Time

  • Position Type : Non-Management

Overview

Role : Captain - Sala Bar

Responsibilities

  • Communicate service needs to chefs and stewards throughout functions.
  • Manage total charges for group functions and prepare and present checks to group contacts for payment.
  • Ensure banquet rooms, restaurants, and coffee breaks are ready for service and displays (e.g., centerpieces) are properly arranged.
  • Inspect cleanliness and presentation of all china, glass, and silver prior to use.
  • Check in with guests to ensure satisfaction; set tables according to event type and service standards.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Maintain cleanliness of work areas throughout the day.
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe conditions to the manager and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional; protect company assets and maintain confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards; use clear, professional language and proper telephone etiquette.
  • Develop and maintain positive working relationships with others; support the team to reach common goals and respond appropriately to concerns of other employees.
  • Adhere to quality expectations and standards; perform other reasonable duties as requested by Supervisors.
  • Move, lift, carry, push, pull, and place objects weighing up to 25 pounds; stand, sit, or walk for extended periods.
  • Qualifications

  • Education : High school diploma or G.E.D. equivalent.
  • Related Work Experience : At least 2 years of related work experience.
  • Supervisory Experience : At least 1 year of supervisory experience.
  • License or Certification : None
  • Equal Opportunity

    At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Job Details

  • Seniorilty level : Entry level
  • Employment type : Full-time
  • Job function : Management and Manufacturing
  • Industries : Hospitality
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    Captain Sala Bar • Petaling Jaya, Selangor, Malaysia

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