Service Desk Analyst (Japanese Speaker)

Job Description :

We are seeking a highly motivated individual to join our team as a

Service Desk Analyst . The ideal candidate will be responsible for

resolving technical issues related to network, hardware and software for

both internal and external customers, providing proactive support, and

ensuring customer satisfaction.

Key Responsibilities :

• Single point of contact for troubleshooting and resolving technical

issues for network, hardware and software based on customer needs.

and legacy products.

SLAs).

Qualifications :

2 / N2 or BJT J3 (advantage)

Skills & Experience :

service skills.

environments over the phone and email in Japanese.

devices.

pressure environment

Petaling Jaya.

This role offers an excellent opportunity for individuals looking to develop

their technical support skills in a dynamic and customer-focused

environment.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.