Requirements
- At least completed Primary School education
- Fresh graduate is welcome to apply
- Able to communicate in Bahasa Malaysia and English
- Passion for Japanese cuisine and a genuine desire to provide exceptional hospitality
- Friendly and outgoing personality with excellent communication skills
- Ability to work efficiently in a fast-paced environment and remain calm under pressure
- Previous experience in a restaurant or customer service role is preferred but not required
- Flexibility to work evenings, weekends, and holidays as needed
Responsibilities
Guest Service : Provide exceptional customer service to our guests, ensuring a welcoming and enjoyable dining experience. Greet guests with a warm smile, assist with seating, and address any inquiries or requests promptly and courteously.Order Taking : Take food and beverage orders accurately and efficiently, using our restaurant's ordering system. Ensure that orders are correctly relayed to the kitchen and bar to maintain smooth operations.Table Maintenance : Maintain cleanliness and organization in the dining area, including resetting tables, refilling water glasses, and ensuring that condiments are well-stocked. Monitor the dining room for any spills or messes and promptly address them.Menu Knowledge : Familiarize yourself with our menu offerings, including descriptions of dishes and beverage options. Be prepared to make recommendations to guests based on their preferences and dietary restrictions.Team Collaboration : Work closely with fellow service crew members, kitchen staff, and management to ensure seamless coordination and teamwork. Communicate effectively to ensure that guest needs are met efficiently and promptly.Benefits
EPF / SOCSOAnnual LeaveMedical LeaveCommissionBonusCompetitive pay with opportunities for tipsTraining and development opportunities to enhance your skillsSupportive work environment with a friendly and collaborative teamSkills
Customer Service Order Taking Communication Skills Problem-solving
Important Information
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