Sports Advisor Part Time (Decathlon Connect Aeon Bukit Tinggi)
Decathlon Malaysia | Posted Aug 31, 2025
Part-time
- Melaka
- Negotiable
- Advanced (5-10 yrs)
Mission
The World's Largest Sports Retailer is recruiting Passionate Sports People to Join Our Team at Our Newest Decathlon Connect Aeon Bukit Tinggi, Klang which is Opening Soon!
If you love sports, enjoy connecting with people and want to be part of a dynamic and energetic team, this is your chance to grow with us. We are recruiting for all sports such as Mountain, Running, Fitness, Wheels, Watersports and Team Sports!
A STUDENT? OR A SECOND JOB WITH FLEXIBLE HOURS? IF YES, THIS COULD BE THE PERFECT ROLE FOR YOU!
As a Sports Advisor, your role is to ensure all customers leave our stores satisfied. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. Whether you’re a student looking for a part-time role, or perhaps someone looking for a complete career change, Decathlon can cater for all.
Responsibilities
To CustomersWelcome customers in a professional mannerFully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)Know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in rangeDevelop the network of customers both in store and online, to know them better and establish a personal relationshipPass on sports passion and help customers discover new sportsImprove and develop customer information by encouraging the subscription / registration of loyalty card to customersTo Decathlon MalaysiaUnderstand the ambition of the department and take action with the team to achieve itPromote innovation and sports experience in storeBoost Decathlon Malaysia best sales by using resources and commercial toolsAssist in store layout in accordance with implantation principles and guidelinesProduce high-quality implementations based on the Satisfied Customer Family (FCS)Maintain the layout with good facing to make customers satisfiedEnsure stock is accurate and available by using the automatic replenishment systemSafety of People and GoodsEnforce basic safety and security standards in the departmentsKnow and enforce the preventive and operating guidelines regarding fire safety and evacuation proceduresDevelopment and Complementary SkillsParticipate in training, develop the training skillsProfile
Requirements
Strong communication skills in English and Bahasa Malaysia (written and spoken) are essential. Other languages is plus.Minimum qualifications Bachelor’s Degree / Diploma is required.Fresh Graduates to more experienced candidates are encouraged to apply.Customer-centric with strong sense of service.Willingness to help others, both teammates and customers / users.Responsible, self-motivated and adaptable in a fast paced and agile environment.Human-first with high level of demand and communications skills.Able to work as part of the team during the busiest times (weekends and holidays)Digitally SavvySkills
Team workCustomer ServiceLeadershipAgility#J-18808-Ljbffr