Hunt, win and acquire new business and customers for the organization
Lead the engagement and grow assigned customers in country
Maintain positive and close relationships with all assigned customers
Lead and prepare customer quotations and proposals
Meet targets and / or increase the organization’s revenue, volumes and gross profit
Execute business development strategies and tactics
Assist management and leadership in the formulation of sales planning, tactics and strategies when required.
Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
Manage and analyze the performance of owned customers, identify the need for action and execute these actions
Support and / or enable the growth of assigned accounts regionally or globally if required.
Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives
Contribute ideas on process improvements & implementation of related improvements.
Internal stakeholder management
Execute and manage all other jobs as assigned by immediate and dotted line manager
What It Takes
Degree / Diploma in Business Administration or Sales & Marketing
Min. five years customer facing sales experience of which three years in a sales management capacity in a freight forwarding, shipping, Logistics or Supply Chain environment is a MUST
Good records in execution of successful sales development strategies
Working knowledge in Freight Forwarding and / or logistics related operations and selling process
Proactive, independent and able to multi-task and work in a matrix reporting environment
Strong customer focus and service ethics
Proficient in use of Microsoft Office applications.
Good interpersonal skills, accountable, initiative and willingness to learn
Good consultative sales techniques and well-developed negotiation skills
Possess a high level of honesty, integrity, and ethics
Good team player with positive working attitude
Ability to operate effectively in a rapidly growing and dynamic changing environment.
Good time management with ability to prioritise and work within timelines
Strong sense of commitment and responsibility
A good team player
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Development Manager • Malaysia
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