Senior OTC Specialist (Japanese Speaker)

Overview

The Senior OTC Specialist (Japanese Speaker) will play a pivotal role in managing the order-to-cash process, ensuring accuracy and efficiency in the retail industry. This position is based in Bangsar and requires fluency in Japanese to communicate effectively with stakeholders.

Client Details

A global healthcare organisation with a strong footprint in Malaysia, focused on delivering impactful solutions in health and established medicines. The company operates a regional office in Kuala Lumpur, supporting commercial, operational, and supply chain functions across Asia. It is committed to improving health outcomes through innovation, collaboration, and patient-centred care.

Description

• Manage the end-to-end order-to-cash (OTC) process, ensuring timely and accurate order fulfilment.
• Ensure compliance with company policies and procedures related to order management.
• Coordinate with internal and external stakeholders to resolve order discrepancies and issues.
• Monitor and update order status, ensuring accurate record-keeping and reporting.
• Support customer inquiries and provide resolution in a professional and efficient manner.
• Collaborate with the Accounting & Finance department to ensure proper invoicing and payment tracking.
• Communicate effectively in Japanese to liaise with Japanese-speaking stakeholders.
• Identify and implement process improvements to enhance the overall OTC workflow.

Qualifications

Job Offer

If you are a motivated individual with a passion for the retail industry and expertise in order management, apply now to join a thriving organization.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Yin Ern Ngo .

Agensi Pekerjaan Michael Page International (Malaysia) Sdn Bhd | Registration No. -W.

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