Optometrist / Optician / Sales Associate (KL,Selangor, JB, Penang)

Job Description

1. Customer Approach with customize procedures and methods

2. Lifestyle oriented refraction

3. Consultation

4. Lens introductions and recommendations

5. Product quality check, adjustment and packing

6. Glasses dispensing with SOP

7. Explanation on warranty and eye care / glasses care procedures

8. Administrative work (Data entry)

9. Product ordering

10. Product replenish and stocks in

11. Arrange delivery within outlets and to manufacture for edging(certain outlets)

12. Handle customer complaints,troubleshoot and replacement

13. Follow up with customers according to SOP and duration

14. Answer all inquiries via whats app / phone call and other channels

15. Appointment arrangement

Adhoc task :

1. Perform eye test and Glasses donation trip arrangement (by-turn)

2. Corporate eye test drive (by-turn)

3. Marketing events coordination

4. Coordinate in marketing videos shooting

5. Submit monthly report for KPI and metrics on number transaction achieved

6. Goals and targets brainstorm analysis

Requirements

• Appointment base with secured commission
• Travel allowance provided
• Training provided for all procedures
• Annual dinner and trip
• Bonding Education Program
• Annual leave
• Medical allowance
• Hostel allowance (for outstation staff)
• Sick leave
• Marriage leave
• Paternity leave
• Compassionate leave
• Disaster leave