Senior Admin (Parking Management) - Site : One Precinct, Bayan Lepas, Penang

Responsibilities

• Handle incoming calls regarding complaints / requests from clients and end users.
• Log complaints in CMMS, assign job requests to technicians, and generate work orders.
• Manage completed work orders, close them in CMMS, and maintain records.
• Escalate outstanding work orders to technicians or Facility Supervisors.
• Update and manage employee lists, organizations charts, attendance and leave records.
• Check and compile overtime requests, medical claims and expense forms.
• Maintain and update HR-related documents.
• Handle petty cash documentation and records.
• Manage financial documentations and updates.
• Oversee AR, PR, PO and related document compilation.
• Prepare and process POs, notify suppliers / sub-contractors.
• Check and compile quotations and supporting documents (AR, PR, PO, DO, VO, invoices).
• Prepare and submit documents for monthly claims and variation orders (VO).
• Liaise with HQ on HR, Finance and purchasing matters.
• Maintain and update site filing records in line with SOPs.
• Support teamwork, maintain a positive work environment and uphold workplace harmony.
• Daily car park business opening and ensure all system is functional.
• Provide float money to cashiers (for manual ticketing system if any).
• Manage sufficient tickets at parking machines (for manual ticketing system if any).
• Provide reports to Carpark system Manager if found malfunction equipment.
• Prepare and compile shift report at every shifts.
• To bank in collection money to the nearest bank (for manual ticketing system if any).
• Provide training to new staff and technicians.
• Daily closing for car park operations.
• Monitor daily car park operations and ensure all operations are in order.
• Conduct car locking in case of non-payment by customers (season parker).
• To handle complaints from customers and provide necessary assistance.
• To monitor the usage and security of car park facilities.
• To manage parking and traffic control at assigned area.
• To perform regular patrol at all parking levels, aid visitors and to direct vehicle if required.
• To ensure compliance to all safety regulations and company policies and to inform management in case of violations.
• To manage traffic control during events and validation required.
• To prepare monthly carpark report, incident report and system updates to management.
• To perform other related functions and activities as assigned / directed by company.

Job Requirements

#J-18808-Ljbffr