Credit Controller

Responsibilities

• Analyses and monitors all assigned aged debtors and actively works to reduce delinquency. Ensures prompt action is taken for non-payment or continued late payment.
• Provides regular reporting on the status of overdue debt including month end statistics.
• To minimize Bad Debts within assigned account.
• Identifies disputes causing delay in payment and deals with effectively and in a timely manner.
• Escalates issues and contacts internal personnel to encourage resolution.
• Escalates issues to line manager that pose potential risk and non-payment within a timely manner.
• Initiates collection calls and sending timely reminder to account holders. Researches and resolves delinquency / billing issues on allocated accounts.
• Prepare and update Standard Operating Procedure and successfully transition of O2C activities to KL COE and ensure compliance to Customer’s policy and procedure and country regulation.
• Perform other ad hoc duties and special projects as requested.
• Ensures all transactions / activities are conducted in accordance with the relevant Group / Divisional Authority Matrix.

Requirements

Seniority level

Employment type

Job function

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