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Case Manager

Case Manager

NPA WorldWideKuala Lumpur, Kuala Lumpur, Malaysia
16 days ago
Job description

Job description :

We are looking for a detail-oriented and proactive Case Manager to support the team in managing insurance applications, sales illustrations, and client engagement. This is a newly created role ideal for candidates eager to grow in a dynamic financial services environment. The role is based in Malaysia, KL.

  • Prepare accurate sales illustrations and support documentation for business partners and sales consultants.
  • Manage insurance applications, ensuring timely updates and proper documentation.
  • Maintain accurate client and case information in the CRM system.
  • Assist the team with case management, medical coordination, and presentations.
  • Provide professional support to sales consultants and other team members as needed.

Qualifications :

  • Bachelors degree in Business, Finance, Insurance, or a related field.
  • Prior experience with high-net-worth clients and complex cases is a plus.
  • Strong understanding of insurance products, policy servicing, and compliance practices.
  • Excellent communication, relationship-building, and multitasking skills.
  • Proficiency in English and Mandarin is preferred.
  • Open to candidates with some insurance operations experience; fresh graduates with relevant studies are welcome to apply
  • Why is This a Great Opportunity :

    A great opportunity to build a strong foundation in the insurance industry, gain hands-on exposure in case management, and grow with experienced professionals in a reputable consultancy

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    Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

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