This job offer is not available in your country.

Mandarin Speaking Customer Success Specialist (WFH)

TPMalacca City, Malacca, Malaysia

20 hours ago

Job description

2 days ago Be among the first 25 applicants

Location : Johor (Open to relocation tentatively by March 2026)

About the Role

Are you passionate about helping others and delivering great service? We’re looking for Mandarin-speaking Customer Service Representatives to join our growing team at Teleperformance Malaysia !

In this role, you’ll be the first point of contact for our customers — handling inquiries, solving problems, and ensuring every customer interaction is a positive experience.

What You’ll Do

Handle customer inquiries via email, live chat, and phone calls
Provide accurate information and effective solutions
Document customer interactions and update records
Escalate complex cases to the appropriate teams
Collaborate with your team to meet service goals and KPIs

What You’ll Bring

Fluency in Mandarin (spoken & written) and good English communication

Experience in customer service or call centers is an advantage — but fresh graduates are welcome!

Excellent communication, multitasking, and problem‑solving skills

Willingness to work rotational shifts (including weekends / public holidays)

Currently in Johor or open to relocating

What’s in It for You

Paid training and continuous career development

Supportive, diverse, and inclusive work culture

Opportunities for professional growth within a global organization

Ready to take the next step in your career?

Create a job alert for this search

Customer Specialist • Malacca City, Malacca, Malaysia

Related jobs

Promoted

Purchasing Executive - Mandarin Speaker (Furniture manufacturer)

Talent RecruitSeremban, Negeri Sembilan, Malaysia

Procurement and Purchasing Operations.Source, evaluate, and negotiate with new and existing suppliers to obtain competitive pricing, quality products, and timely deliveries.Prepare and issue Purcha...Show moreLast updated: 30+ days ago

Promoted
New!

Senior KYC Associate ( Chinese Speaker )

HashKey GroupMuar, Johor, Malaysia

Senior KYC Associate ( Chinese Speaker ).Be among the first 25 applicants.We welcome high-caliber candidates who have experience in AML / KYB or client onboarding in financial institutions, and show ...Show moreLast updated: less than 1 hour ago

Promoted

Sales Engineer

SOSHIN ELECTRONICS (M) SDN BHDBatu Berendam, Melaka, Malaysia

Degree in Engineering or equivalent.Minimum 3 ~5 years working experience.Having experience in the manufacturing field (added advantage). Good communication and management skills.Having knowledge an...Show moreLast updated: 17 days ago

Promoted
New!

Custom Broker

DHLMalacca City, Malacca, Malaysia

YOU TACKLE FOR QUALITY AND GREAT SERVICE.THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world’s most international company? A company that pioneered cross-border e...Show moreLast updated: less than 1 hour ago

Promoted
New!

Freight Coordinator, Mandarin + English

SpreetailSeremban, Negeri Sembilan, Malaysia

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Spreetail is seeking a proactive Transportation Operations Specialist to s...Show moreLast updated: less than 1 hour ago

Promoted

Hotel Manager

FGV HoldingsMalacca City, Malacca, Malaysia

Hotel Manager page is loaded## Hotel Managerlocations : Melakatime type : Full timeposted on : Posted Todayjob requisition id : JR2446 • •FGV Holdings Berhad • • is Malaysia’s leading global agri-b...Show moreLast updated: 4 days ago

Promoted

English - Mandarin Interpreter / Customer Service (WFH) (Remote)

GP Asia Sdn. Bhd.Seremban, Negeri Sembilan, Malaysia

As a language interpreter, you will interpret on-demand calls from diverse sectors such as medical, insurance, legal, and utilities fields (Training provided). Hence, fluency in English and Mandarin...Show moreLast updated: 20 days ago

Promoted
New!

E-commerce Support - Mandarin (Work From Home)

TPMuar, Johor, Malaysia

Sourcing Specialist at Teleperformance (TP).We are seeking enthusiastic and customer-focused individuals to join our team as. Customer Service Representatives (Mandarin-speaking) WORK FROM HOME.In t...Show moreLast updated: less than 1 hour ago

Promoted
New!

PCI Associate(Malaysia)

Selkirk Sport - We Are PickleballMalacca City, Malacca, Malaysia

Pickleball is the fastest growing sport in the US and Selkirk Sport is the market leader in manufacturing all things Pickleball! We are an agile company with a collaborative management style whose ...Show moreLast updated: less than 1 hour ago

Promoted

Customer Service

Talent RecruitMelaka, Malacca, Malaysia

Monday to Friday (830am - 530pm).Open to fresh graduates (Training provided).Respond to customer inquiries via phone, email, chat, and social media. Assist customers with product inquiries order tra...Show moreLast updated: 30+ days ago

Promoted
New!

Talent Acquisition Lead

BJAKMalacca City, Malacca, Malaysia

At BJAK, we believe world-class products start with world-class people.We’re expanding our talent footprint and looking for a Lead, Talent Acquisition (Malaysia) to drive and scale our hiring effor...Show moreLast updated: less than 1 hour ago

Promoted
New!

Head of Business (LCL / FCL) - Chinese Speaker

Links InternationalKebun Baharu, Johor, Malaysia

Head of Business (LCL / FCL) - Chinese Speaker.Join to apply for the Head of Business (LCL / FCL) - Chinese Speaker role at Links International. We are seeking a dynamic and experienced Head of Business...Show moreLast updated: less than 1 hour ago

Promoted

Purchasing Executive - Mandarin Speaker (Furnituremanufacturer)

Talent RecruitSeremban, Negeri Sembilan, Malaysia

Promoted

Lead Talent Acquisition

BJAKMuar, Johor, Malaysia

Build the Team That Builds the Future.At BJAK, we believe world‑class products start with world‑class people.We’re expanding our talent footprint and looking for a Lead, Talent Acquisition (Malaysi...Show moreLast updated: 2 days ago

Promoted

Custom Broker

DHL GermanyMalacca City, Malacca, Malaysia

YOU TACKLE FOR QUALITY AND GREAT SERVICE.THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.Would you like to become part of the world’s most international company?. A company that pioneered cross-border e...Show moreLast updated: 30+ days ago

Promoted

Data Center Security Operations Manager

MicrosoftKebun Baharu, Johor, Malaysia

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a.Datacenter Se...Show moreLast updated: 2 days ago

Promoted
New!

Senior Content Manager (English & Mandarin | B2B Saas)

SleekFlowSeremban, Negeri Sembilan, Malaysia

We are seeking a dynamic and experienced Senior Content Manager to lead our content strategy.This mid-senior role will oversee a team of local writers, agencies and freelancers to craft and execute...Show moreLast updated: less than 1 hour ago

Promoted

Head Of Sales Engineer

SOSHIN ELECTRONICS (M) SDN BHDBatu Berendam, Melaka, Malaysia

Bachelor's degree in Engineering, or equivalent.Proven track record of success in sales engineering or technical sales roles, with a minimum of 5 years of experience. Strong leadership skills with t...Show moreLast updated: 21 days ago

Promoted

M365 Customer Engineer

Infotree Global SolutionsMalacca City, Malacca, Malaysia

Direct message the job poster from Infotree Global Solutions.Job title : M365 Customer Engineer.Experience : 10+ years’ experience / Mandarin Mandatory. Microsoft helps customers realize their full po...Show moreLast updated: 15 days ago

Promoted

Insights Analyst (Chinese Proficiency)

MeltwaterMuar, Johor, Malaysia

Insights Analyst (Chinese Proficiency).Meltwater Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join Meltwater’s Client Insights team as an Insights Analyst contributing to bespoke repor...Show moreLast updated: 30+ days ago