Technical Delivery Manager (SWIFT)

As a Technical Delivery Manager (TDM), you will be extensively involved and responsible for the end-to-end software development lifecycle and support for all work transitioned from Group.

This includes projects, quarterly change requests, and L3 production fixes.

You will anchor key engagements with various stakeholders, from analysis and design to development, implementation, release management, testing, and support for the domain area of PRO.

• Delivery Management : You will be responsible for the project technical delivery and quality assurance of the team's output, ensuring conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.
• Support the Team : Build up the right capabilities and people, equip them with the skills, tools, and standard approaches to deliver functional excellence, and ensure they are deployed to value-creation opportunities - sometimes in long-term roles supporting the business, but more often to small, independent squads.
• Build Capabilities : Responsible for building a "capability" to support a value-creation line : hiring and developing talent ; shepherding people along their career paths; evaluating and promoting people; and building standard tools, methods, and ways of working in collaboration with the Chapters and the Platform / Tribe Coaches. Deploy talented people to appropriate squads based on their expertise and demonstrated competence.
• Manage By Empowering : Manage external (vendors) and internal resources, evaluate, promote, coach, and develop your team without traditional direct oversight. Supervise day-to-day quality, velocity, productivity, resourcing, and vendor management in collaboration with team members and the Platform / Tribes / Squad business leads. Regular feedback from platform / tribe leaders, team members (Squad Leads), and other colleagues will inform your evaluations.
• Technical Solutions : Act as the point of contact for technical solutions for the applications in scope. Coordinate with 3rd party product vendors and / or integration partners for development and testing where required.
• Reporting and Stakeholder Management : Provide timely updates and report to management. Work with stakeholders to manage and prioritize the overall book of work against the team's capacity.
• Prior experience in implementing / operating large-scale and complex mission-critical solutions, especially in highly secured environments (e.g., financial services) with a good understanding of various payment functions (validation, processing) and corresponding technical solutions.
• Experience developing or working on Swift applications - Alliance Messaging Hub (AMH), Swift Alliance Gateway (SAG), or integration with Swift GBI and understanding of MX / MT messaging formats.
• Understanding of Agile and DevOps practices.

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