Senior Associate, Supply Chain

Overview

Talent Acquisition | Connecting Talent with Opportunities – Hiring Operation roles

We fuel the ideas and ambitions of our people with an environment built on LEAP : Love, Entrepreneurship, Agility, and Passion. Touch ’n Go empowers everyone to innovate and create solutions that leave a positive impact on our communities and our nation.

Job Brief

The Supply Chain Specialist is responsible for overseeing and managing the company’s inventory levels, ensuring accuracy, and optimizing the flow of goods. This role involves maintaining optimal stock levels, ensuring the timely and efficient receipt and dispatch of goods, and implementing best practices for inventory control to minimize discrepancies and costs. It also involves analyzing trends, collaborating across departments, optimizing inventory, and leveraging automation and data visualization tools like Power BI to improve decision-making and operational efficiency.

Job Responsibilities

• Demand Forecasting & Planning
• Develop and maintain accurate demand forecasts using historical sales data, market trends, and customer behavior.
• Collaborate with sales, marketing, and product teams to adjust forecasts for promotions, seasonality, and product launches.
• Monitor and improve forecast accuracy, reducing forecast errors over time.
• Supply Planning & Inventory Management
• Create and manage supply plans aligned with demand forecasts, supplier capabilities, and inventory targets.
• Ensure optimal inventory levels across distribution centers to avoid overstocking or stockouts.
• Coordinate with procurement, production, and logistics teams to ensure efficient supply chain operations.
• Inventory Control & Monitoring
• Oversee daily inventory operations including stock tracking, receiving, and dispatching.
• Conduct regular inventory audits and ensure data accuracy.
• Develop forecasting methods to improve inventory planning and prevent imbalances.
• Manage replenishment activities based on demand, lead times, and sales patterns.
• Work with purchasing and sales teams to determine reorder points and maintain balanced stock levels.
• Warehouse Coordination
• Collaborate with warehouse teams to ensure accurate inventory movement and storage.
• Support implementation and optimization of Warehouse Management Systems (WMS).
• Align with cross-functional teams to ensure consistency in planning.
• Communicate supply chain performance, forecast updates, and inventory risks to stakeholders.
• Act as a liaison between planning and execution teams to resolve planning discrepancies.
• Capacity & Production Planning
• Coordinate with suppliers and production teams to align capacity planning with forecasted demand.
• Adapt production and procurement plans in response to demand shifts or supply disruptions.
• Data Analysis & Reporting
• Analyze demand trends, supply chain performance, and inventory data to support decision-making.
• Provide regular reporting on key performance indicators (KPIs), including forecast accuracy, inventory levels, and service levels.
• Process Improvement & Risk Management
• Continuously enhance planning and inventory processes for improved accuracy and responsiveness.
• Identify supply chain risks and develop contingency strategies to mitigate potential disruptions.
• Compliance & Documentation
• Ensure adherence to inventory control policies and procedures.
• Maintain accurate and complete documentation for inventory transactions and reporting.

Job Requirements

Qualifications :

Experience :

Technical Skills :

Analytical & Functional Skills :

Soft Skills :

We believe that you have what it takes to fit into the Touch ’n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you\'re ready to take the next step, apply now!

Touch ’n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ’n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing :

Note : Only shortlisted candidates will be contacted.

Job Function

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