Policy Processing Technician

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert : Perform calculations and standardized computations Perform self-check of own work Enter / Key In or retrieve Insured’s information and able to identify & resolve problem To ensure efficient processing of policies / endorsement in Core system within UWS SLA To ensure documentation is in order, his included tracking record of advices To file policies and endorsement by batch number ( if required ) Process all work within department standards Reconcile discrepancies, perform self – check of own work and check the work of others. Process all work within department standard (DQP / SOP / SLA) Identify and resolve problems by referring to policies, procedures, standards Work on special projects, as assigned Support others ESSENTIAL FUNCTIONS

Policy and Endorsement Processing Enter or retrieves policy and endorsement information and inputs routine and non-routine entries and transactions. To facilitate system related functions to implement and enhance processes across business units via System Testing (UAT). Other duties as and when assigned. 2)

Customer Service a) Service the needs of customers. b) Support others who maintain relationships with customers. c) Respond to inquiries quickly and completely, provide status updates. d) Identify and resolve problems by referring to policies, procedures, standards. You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. Let’s continue to grow together!

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