Job Responsibility
Adhere To Safety Practices In The Company 'Safety First'
Responsible for Accurate & Timely Sales Support
- Reply email / whatsapp, send quotation to customers
- Issue Delivery order, Cash sales, Sales Return Note, Replacement
- Delivery Order & Gift voucher
- Handle Customer Enquiries - Pick up phone to answer customer inquiries
- Assist in giving valuable solutions to customers or salesmen - for example : short supply, wrong supply & wrong issue of orders
- Help storekeeper to check stock in ERP system
- Order Processing - Take order form salesman & customer, check old price before issue, when we create order over limit must inform salesman & send approved to Account department for check.
- Help salesman / customer to check stock when stock enough quantity in the system, request for photo, size measurement for goods.
After sales service
Responsible to Verify and Process WarrantiesConfirm whether there are any warrantiesCollect cash bill & photo attached in the machine group.Obtain reason for return of goods.Participate in yearly annual stock take.Job Requirements
SPM / STPM / IGCSE or equivalent qualification with relevant working experienceLanguage required : English, Bahasa Malaysia, MandarinCandidate must be able to speak and read in Mandarin due to servicing market country required.Required skills : Data Entry, Customer Service, Record KeepingFresh graduates are encouraged to applyPossess good communication & interpersonal skills.Demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization.Knowledge in using computer.Job Benefits
5 days work, Tentative to SaturdayEPF, SOCSO, EISStandard bonusPerformance bonusMedical claim allowance#J-18808-Ljbffr