Senior Executive, Authorisation -Central Fraud Management

Join to apply for the

Senior Executive, Authorisation -Central Fraud Management

role at

Alliance Bank Malaysia Berhad The role involves monitoring real-time and post-event transactions across card fraud and internet banking for suspicious activity, analyzing alerts from existing detection systems, and conducting in-depth reviews of flagged transactions. Monitor real-time and post-event transactions across card fraud and internet banking for suspicious activity Analyze alerts from existing detection systems to identify patterns, anomalies, and emerging fraud trends Conduct in-depth reviews of flagged transactions, documenting findings and escalating confirmed fraud cases Manage fraud alerts and ensure timely escalation, investigation, and resolution of suspicious transactions Investigate suspicious transactions by gathering data from internal systems and external sources Prepare detailed reports on confirmed fraud cases for internal use and regulatory submission Support the implementation and testing of new fraud detection systems, including the adoption of machine learning models Provide input on system rules and thresholds to improve detection accuracy and reduce false positives Contribute to the development and refinement of fraud detection standard operating procedures Maintain accurate records of investigations and support audits as required Stay updated on industry best practices, regulatory changes, and emerging fraud schemes Process authorization requests from Alliance Bank merchants via telephone or other acquiring banks via telephone or fax Process manual mail order / telephone order requests received from merchants Support Customer Service Department after office hours Receive reports on lost / stolen cards for both credit / Debit and ATM cards from Alliance Bank cardholders to tag such cards to prevent fraudulent charges on the cards

#J-18808-Ljbffr