Head, IT Security & Infrastructure

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The role encompasses providing comprehensive support to the Head of ITD and Leadership for IT Security and Infrastructure department, by offering clear communication and assistance across all IT departmental functions. Responsibilities include ensuring the alignment of IT operations with business strategies, executing IT Technology Strategies, and forecasting IT resource availability for timely solutions within the approved budget. It involves defining strategies to minimize system changes for enhanced stability, managing IT costs, overseeing vendor relationships, and supervising the tactical aspects of the IT Transformation Program. Additionally, the role extends to the management of IT security, covering areas such as server, network, data center, and technical support. The incumbent plays a pivotal role in maintaining IT stability by assuring adherence to processes and implementing robust IT security measures throughout the organization.

Principal Accountabilities

• To ensure initiatives, project and deliverables are utilizing allocated approved OPEX and CAPEX budget prudently and efficiently.
• To ensure compliance on procurement process including tender / project award, maintenance renewal activities and payment of invoices.
• Manage budgeting, financial control & review services for IT Department.
• To advise and assist on IT Technology solution for IT deliverables cost effective manner.
• Responsible for IT delivery and execution of innovation initiative for Bank’s IT Security and Infrastructure in order to improve productivity and customer experiences towards assisting business user on meeting the business objectives.
• Responsible for the continuous support of Bank’s IT operation and digital services on meeting productivity standard and customer satisfaction in assisting towards business user on meeting the business objectives.
• Oversees the application technology solution with customer focus in mind.
• Define and strategize IT Security and Infrastructure deliveries and changes to the systems hence improving the stability of the operation and business environment.
• Lead and maintain a conducive working and service environment within Infrastructure and IT Department.
• Oversees the Development, update, and maintenance of IT Security & Infrastructure Checklist and policy together with other IT teams.
• Ensure and advise on the creation and execution of project / RFC work plans / timeline and management of revisions as appropriate to meet changing needs and requirements.
• Attend relevant project meetings to manage review of deliverables prepared by team to ensure all project goals have been achieved.
• Ensure and advise on technical issues and mitigation / action plan.
• Ensure important documents including timeline, requirement, test plan, test scripts and sign offs are complete, current, and stored appropriately.
• Advise / manage awareness in order to ensure adherence to IT Security & Infrastructure policy and procedure.

Qualifications & Requirements

Education :

Experience

Application Questions

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