Head of IT Compliance & Trading System Governance

Head of IT Compliance & Trading System Governance

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This role bridges technology, operations, and compliance to ensure the firm’s online trading platform and brokerage systems operate with integrity, transparency, and full regulatory compliance. The position will lead investigations into client complaints involving system behavior (e.g., order mismatches, stop-limit triggers, latency, unauthorized access), ensure proper audit trails, and prepare formal responses to regulators such as the Securities Commission (SC) and Bursa Malaysia.

Key responsibilities :

• Lead root‑cause analysis for client and dealer complaints related to trade execution, order handling, and system behavior.
• Retrieve, reconstruct, and interpret trading logs, FIX messages, and order books to establish clear event timelines.
• Work with IT, vendors, and operations to validate system behavior and detect anomalies or manipulation.
• Prepare detailed incident and forensic reports for internal management and regulators (SC, Bursa).

Compliance & Regulatory Coordination

Act as the primary liaison with Compliance and Risk departments on technology‑related regulatory matters.

Ensure trading systems and access controls meet SC and Bursa requirements (e.g., system security, auditability, data retention).

Support responses to regulatory audits, inspections, and ad hoc information requests.

Maintain incident registers and ensure timely reporting per regulatory timelines.

System Governance & Audit Trail Management

Oversee system logs, audit trails, and data retention policies to ensure traceability of every trade, order, and login event.

Ensure system configurations (especially for order routing, limit controls, and stop orders) are properly documented and periodically reviewed.

Identify and close control gaps between IT operations and compliance expectations.

Security & Access Oversight

Monitor and audit user access (internal staff, remisiers, clients) to prevent unauthorized activities.

Collaborate with Cybersecurity and IT Infrastructure teams on investigation of unauthorized logins or suspicious activities.

Ensure 2FA, IP whitelisting, and access logging are properly implemented and tested.

Recommend and implement monitoring tools, compliance dashboards, and automation for faster incident resolution.

Conduct post‑incident reviews and propose system or process enhancements.

Stay updated with SC and Bursa guidelines, FINRA / MAS equivalents, and market best practices.

Qualifications & Experience

Degree in Computer Science, Information Systems, Finance, or related field.

5+ years experience in brokerage system operations, trading platform management, or IT compliance within a financial institution or stockbroking firm.

Deep understanding of order management systems (OMS), trading gateways, FIX protocol, risk checks, and order lifecycle.

Familiarity with Securities Commission Malaysia, Bursa Malaysia, and capital market regulatory requirements.

Strong analytical skills in log analysis, data correlation, and incident forensics.

Excellent communication skills for drafting regulatory responses and presenting findings to management and regulators.

Preferred Skills

Malacca Securities Sdn Bhd is a participating organisation of Bursa Malaysia and licensed by the Securities Commission to undertake regulated activities of dealing in securities, investment advice and advising on corporate finance. Established in 1963, the firm evolved from a small broking partnership to a modern digital brokerage, now offering the online trading platform known as M+ Online.

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