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Retail Associate | Timberland

Retail Associate | Timberland

GMGGeorge Town, Penang, .MY
15 days ago
Job type
  • Quick Apply
Job description

Join Timberland | Powered by GMG

Built for the Bold. Become a Guide. Inspire Adventure. Build Something That Lasts.

At GMG, we don’t just sell — we stand for something greater. With over 45 years of experience and a portfolio of 120+ global and homegrown brands, GMG is one of Asia and the Middle East’s leading well-being companies. We represent icons like NIKE, The North Face, VANS, Columbia — and the original outdoor lifestyle pioneer, Timberland .

Timberland is more than a boot — it’s a belief. In craftsmanship. In sustainability. In doing what’s right. Now, we’re looking for passionate, purpose-driven Retail Associates who are ready to bring that belief to life.

Your Role : Retail Associate – Timberland Malaysia

As a Timberland Retail Associate, you’ll be a product expert, a brand storyteller, and a customer experience champion. You’ll connect people not just to premium products, but to a legacy of exploration, innovation, and environmental responsibility.

What You’ll Do

1. Deliver an Outstanding Customer Experience

  • Be the welcoming face of Timberland in-store
  • Listen actively and recommend products that fit the customer’s lifestyle, purpose, and values
  • Drive meaningful conversations around sustainability and craftsmanship

2. Support Store Success

  • Achieve sales targets through exceptional service and product knowledge
  • Increase store performance metrics : UPT (Units Per Transaction), ATV (Average Transaction Value), conversion rates
  • Build customer loyalty through consistent, personal engagement

    • 3. Ensure Operational Excellence

  • Manage POS transactions, store opening / closing, and cash handling with accuracy
  • Assist with stock replenishment, inventory control, and visual merchandising
  • Maintain a clean, organized, and brand-right retail environment

    • 4. Be Part of the Movement

  • Participate in product launches, in-store activations, and brand campaigns
  • Support zero-loss efforts through vigilance and operational discipline
  • Embody Timberland’s values in every interaction — authenticity, courage, integrity, and purpose

    • Who We’re Looking For

    You don’t need to climb mountains — but you do need to bring the energy to move them. We’re looking for someone who is :

  • A Malaysian citizen with 1–3 years of experience in retail, fashion, or customer service
  • Fluent in Bahasa Malaysia and English
  • Available for shifts, weekends, and public holidays (a must)
  • Comfortable working on their feet and in a fast-paced, hands-on retail environment
  • Passionate about outdoor lifestyle , sustainability, and storytelling
  • Energetic, team-oriented, and eager to grow
  • Bonus if you can start immediately.

    • Why Timberland x GMG?

    When you join us, you're not just joining a store — you're stepping into a global movement.

  • Competitive base salary + performance-based commission
  • Employee discounts across all GMG brands — Timberland, NIKE, The North Face, VANS & more
  • Medical & health insurance
  • Ongoing learning & development with real opportunities to grow
  • Clear promotion paths within GMG’s global retail network
  • A dynamic, purpose-driven culture where your hustle is seen and celebrated

    • Built for the Bold

    If you believe in bold moves, honest work, and building a better future — you belong at Timberland.

    Apply now and take the first step in shaping the future of outdoor lifestyle retail.

    Timberland. Built for the Bold.

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    Retail Associate • George Town, Penang, .MY