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Japanese and Korean

Japanese and Korean

Mango Global Technologies Co.Kuala Lumpur, Kuala Lumpur, Malaysia
6 hours ago
Job description

I.

Asset Managers

Responsibilities

  • Deliver Asset Management services for multiple Cisco customers.
  • Act as the single point of contact for customers, partners, and internal Cisco stakeholders.
  • Manage, track, report, and resolve issues related to customers' Cisco IB data.
  • Support customers in managing the lifecycle of HW and SW assets to mitigate risks,

optimize TCO, and improve customer experience.

Key Job Duties

  • Accountable to ensure that customer's IB is in the right contract, right location and under
  • right coverage

  • Ensure customer Install Based is correctly aligned with contracts, locations, and service
  • coverage levels.

  • Lead the implementation of Asset Management services.
  • Onboard new customers and reconcile IB data from various sources.
  • Identify discrepancies and manage MACD activities.
  • Provide ongoing IB maintenance support and collaborate cross-functionally.
  • Required Skills

  • Interpret large raw data sets; conduct data analysis and audits – high level of excel
  • mastery is required

  • Develop and lead execution of action plan to update Client databases with improved IB
  • data – ability to work with Client tools and databases

  • Lead client calls, participate in quarterly business reviews, and conduct (potential) on
  • site visits - excellent communication skills. bold, assertive and possess a sense of

    ownership of the accounts / customers

  • Produce reports for Customers, Account Teams, and other stakeholders – ability to
  • generate reports using excel, power BI (desired) and other dashboards

  • Ability to work independently and in a cross functional team environment
  • Expert-level proficiency in Korean and Japanese (written and verbal).
  • Strong understanding of Cisco's business model, product portfolio, and GTM strategies.
  • Advanced Excel skills (macros, pivots, formulas) and experience with data analysis.
  • Proficiency in reporting tools like Tableau and Power BI.
  • Excellent communication skills and a proactive, ownership-driven approach.
  • Send resume : OR WhatsApp ‪‪‪‪‪‪‪

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    Japanese • Kuala Lumpur, Kuala Lumpur, Malaysia

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