AWS / Infrastructure Technical L3 Support

Qualifications

• Deep expertise with AWS services (EC2, RDS, S3, IAM, FSx, VPC, CloudWatch, etc.)
• Proven experience in scripting, automation, and infrastructure as code (e.g. Terraform, CloudFormation, AWS CLI)
• Strong understanding of IAM, Active Directory integrations, and role-based access controls
• Experience with database management (PostgreSQL, SQL Server), including patching and upgrades
• Familiarity with monitoring tools such as Splunk and AWS-native solutions
• Excellent documentation and change management skills, ideally with SNOW
• Strong customer orientation and ability to handle high-pressure, critical issues
• Hands-on experience with application lifecycle management in cloud environments
• Minimum : High school diploma or equivalent
• Preferred : Bachelor’s degree in Computer Science, Information Technology, or a related field
• AWS certifications (e.g. Solutions Architect, SysOps Admin, DevOps Engineer) are highly desirable

Tasks and responsibilities

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Customer Support Specialist (Pharmaceutical Industry)

Business Development Expert - MedTech & Digital Health

(Senior) Consultant Digital Manufacturing for Chemical API Operations

Functional & Application Support Specialist for Veeva Vault MedComms

Functional & Application Support Specialist for Veeva Vault Medical CRM

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