Primary Objective
Solicit and promote sales of Personal Financing Islamic (PF-i) products to achieve business KPIs and deliver superior customer experience.
Key Responsibilities
Sales
- Solicit and promote sales of PF-i products
- Achieve individual sales targets and contribute to the achievement of Group targets
- Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self‑generated leads
- Set appointments and carry out sales call visits where necessary, prospecting and early engagement with new-to‑bank customers
- Cross‑sell other retail banking products such as ASB, PF, Credit cards, etc.
Customer Service
Ensure high standard of customer experience in line with the quality and standards set by the BankCompliance
Ensure compliance with the policies and procedures set by the BankProtect the image and brand of the BankOperations
Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the BankRequirements
Bachelor Degree – any related field(s)1 year of experience in sales and customer service related fieldHave the relevant licenses for the portfolioHighly motivated, winning attitude, success driven, self‑initiated and able to work with minimal supervisionComfortable with engaging people, prefers doing sales and takes personal responsibility for delivering resultsStrong selling and negotiation skillsStrong interpersonal skills and service orientationDemonstrate initiative, perseverance and passion in delivering results within fast‑paced and highly demanding environmentAbility to relate and connect to local communityGood communication skillsBasic understanding of finance and banking productsBasic computer skillsSeniority level
Entry levelEmployment type
Full‑timeJob function
Sales and Business Development#J-18808-Ljbffr