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Sales Consultant, PF-i

Sales Consultant, PF-i

RHB Banking GroupMalaysia, Malaysia
18 hours ago
Job description

Primary Objective

Solicit and promote sales of Personal Financing Islamic (PF-i) products to achieve business KPIs and deliver superior customer experience.

Key Responsibilities

Sales

  • Solicit and promote sales of PF-i products
  • Achieve individual sales targets and contribute to the achievement of Group targets
  • Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self‑generated leads
  • Set appointments and carry out sales call visits where necessary, prospecting and early engagement with new-to‑bank customers
  • Cross‑sell other retail banking products such as ASB, PF, Credit cards, etc.

Customer Service

  • Ensure high standard of customer experience in line with the quality and standards set by the Bank
  • Compliance

  • Ensure compliance with the policies and procedures set by the Bank
  • Protect the image and brand of the Bank
  • Operations

  • Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank
  • Requirements

  • Bachelor Degree – any related field(s)
  • 1 year of experience in sales and customer service related field
  • Have the relevant licenses for the portfolio
  • Highly motivated, winning attitude, success driven, self‑initiated and able to work with minimal supervision
  • Comfortable with engaging people, prefers doing sales and takes personal responsibility for delivering results
  • Strong selling and negotiation skills
  • Strong interpersonal skills and service orientation
  • Demonstrate initiative, perseverance and passion in delivering results within fast‑paced and highly demanding environment
  • Ability to relate and connect to local community
  • Good communication skills
  • Basic understanding of finance and banking products
  • Basic computer skills
  • Seniority level

  • Entry level
  • Employment type

  • Full‑time
  • Job function

  • Sales and Business Development
  • #J-18808-Ljbffr

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    Sales Consultant • Malaysia, Malaysia

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