Manager, B2B (Strategic Account)

Responsibilities :

• New Business Acquisition & Sales Growth
• Identify and pursue new business opportunities, proactively engaging potential clients.
• Drive lead generation and qualification through strategic outreach and follow-ups.
• Convert high-potential prospects into long-term revenue-generating accounts. Implement effective sales strategies to capture competitor business and expand market share.
• Conduct client meetings, sales presentations, and networking events to build strong relationships. Evaluate customer needs, develop tailored proposals, and negotiate contracts to secure new business. Maintain a structured and rigorous follow-up process to engage key decision-makers.
• Collaborate with internal teams to streamline lead management and conversion efforts.
• Customer Relationship Management & Retention
• Act as a trusted advisor to clients, providing exceptional customer service to ensure satisfaction.
• Work closely with cross-functional teams to address client concerns and deliver seamless solutions.
• Serve as the primary point of contact for all customer inquiries, ensuring timely resolution of issues.
• Foster long-term partnerships by continuously identifying opportunities for upselling and cross-selling.

Requirements :

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